The full 6-step process — from first enquiry to exam day
Step 1 begins the moment you fill the parent form or WhatsApp us. A senior counsellor (not a chatbot) speaks with you within 24 hours — asks about your child's current grade, board, weak areas and time preferences, and assigns a specifically-matched subject-specialist tutor for the free demo class. You never pay anything at this stage.
Step 2 is the demo class itself — a real 45-60 minute 1:1 session on Zoom or Google Meet. The tutor doubles the class as a diagnostic — walking through one chapter your child struggles with, watching how they think, and identifying whether the block is concept-level, application-level or exam-technique-level. A short written diagnostic is shared with the parent afterwards.
Step 3 begins only if you choose to continue. We share a personalised study plan (chapter sequence, weekly hour count, mock-test schedule, revision cycles), tutor bio + credentials, and a transparent monthly quote. You can review the tutor or request a different one at zero cost. The confirmed tutor then locks in for the entire academic year.
Steps 4-6 are the delivery cycle — every class is live two-way HD video (not pre-recorded), automatically recorded and shared within 4-6 hours, and followed by a weekly Sunday parent report on WhatsApp / email covering chapters taught, mock-test percentile drift, weak-area status, homework compliance and the next-week plan.
